Helping Employees & Employers.
We are there to help you, your employees and their dependents.
-
Helping you solve your problems so you can enjoy life!
What is the Center for Employee Assistance?
We are a program that offers confidential counseling and a referral service that can help your employees and their dependents resolve work, personal, or family problems that may impact their duties and responsibilities. We listen to their concerns with an open mind to help identify the cause of the problem and then work through it to develop a practical solution as quickly as possible.
We are there to help you, your employees and their dependents.
Center for Employee Assistance Features
• Brief EAP assessment and counseling utilizing telehealth virtual and/or telephone services are available.
• We are also available 24 hours for crisis to speak to an EAP counselor that will handle your crisis call.
• For all employees and their immediate family members.
• No charge to you - It's part of your benefit package paid by your employer.
• Help solve issues that affect your personal well being, performance and productivity.
• STRICTLY CONFIDENTIAL.
One Call Makes The Difference
• That's all it may take to help you sort out your problems and work out a plan of action.
• The CEAP can help you deal with personal, family and work situations you find troubling.
• Whenever you need us you can reach us 24 hours a day, everyday of the year.
• Our services are at no cost to you, the employee.
• Any and all conversations are strictly between you and your counselor. No one needs to know you called.
• However, if we believe there's a threat of serious harm to you or others, the law requires us to report the situation.
• When you call, we'll arrange for you to see a counselor. And if you need help beyond what we can give, we'll make recommendations based on your health care plan and financial resources.
Services For Employers
As an employer, you feel as if you have made an investment in your employees and you recognize that problems and difficulties can adversely affect personal lives at home and the effectiveness of your employees on the job.
• Your participation shows your employees that you care about their personal health and well-being
• You want to retain valued employees
• You want to maintain good job performance
• Decrease absenteeism and tardiness
• Improve moral, enhance family and have a friendly work place.
Essential Benefits of an Employee Assistance Program
• Reduce impaired performance and return an acceptable level of performance
• Decrease excessive absenteeism
• Reduce grievances
• Decrease inappropriate treatment
• Improve morale
• Increase workplace safety
• Enhance Family and Workplace Environment
Additional Services Provided to Employers
• Available upon request Scheduled Virtual/video workshops/training to support employees and supervisors/managers.
• Upon request distribution of EAP cards and posters to keep employees informed of the Employee Assistance Program.
Services for Employees
• Brief EAP assessment and counseling utilizing Telehealth Virtual and/or Telephonic services are available: One (1) to Eight (8) telehealth sessions per problem per year depending on your Employee Assistance Program setup by employer.
• 24 hour service
• Crisis counseling and intervention
• Community referrals
• Bilingual services English/Spanish
• Telephone consultations
• Services are for employees and their immediate family members.
Type of Problems Covered
• Family problems with children, changes in family structure, serious illness of a family member, aging parents
• Marital-divorce, communication problems, resolving conflict, domestic violence
• Work related-interpersonal issues, job dissatisfaction, conflict with authority
• Alcohol/Drug abuse affecting work performance and/or work rules, family life
• Emotional-stress, anxiety, depression/mood swings, lack of self control, unresolved anger
• Alternative treatment services available for specific needs, example stress therapy
Once you have decided to seek counseling services, call 915-544-7980 and you will talk the Counselor that will be providing counseling services. Our counseling and assessment services are confidential and no information will be released without your consent. There are exceptions required by law: threat of harm to self or others; child abuse; elder abuse.
Frequently Asked Questions
Employer Services Inquiry Page
The Center for Employee Assistance is a full service employee counseling program focused on providing beneficial services to improve your employee's job performance by helping to reduce the impact of problems affecting them.
We can provide these beneficial services to both small and large employers by designing a custom program around the business's goals and the needs of their employees.
For any questions, use the address below to send them to us.
Please send your inquiry to:
Mailing address:
Center for Employee Assistance
P.O. Box 12132
El Paso, Texas 79913
Telephone: 915-544-7980
Please be sure to include the following subject line: EAP Information Request.
Contact Us
Telephone
(915) 544-7980Mailing Address
PO Box 12132El Paso, TX 79913
Website
center4eap.comAppointments are offered within 3-5 business days of the initial request. Emergency (crisis) situations are handled within 2 to 24 hours. Employees and dependents or significant others living with the employee are eligible for these services.
For further information on setting up an Employee Assistance Program in your business please contact us so we can discuss with you in further detail a program that will fit your needs.